Customs procedures​ | Customs Documents | Customs duties| Delivered At Place | Incoterms | Ex Works | Delivered Duty paid

Customs procedures

with Saloodo! - Your partner for secure, inexpensive
and reliable shipping of Euro pallets.

Featured in:

What you need to know about customs clearance of your goods

For cross-border traffic to non-EU countries (so-called “third countries”), goods must always be declared to the respective customs authorities. Here you will find some general information about customs.

We have the answer to your question:

What is customs and when are customs duties due?

Customs duty is a financial charge that you have to pay when you bring goods across a customs border. Customs duty can be charged on the importation of goods.
Customs duty is calculated either on the basis of the value of the goods, on the basis of the quantity (e.g. pieces) or – only when importing into Switzerland – on the basis of the weight.

What information is needed to prepare customs documents?

  • Packing list

  • Commercial invoice

    • Value of goods
    • Exact description of goods (tool vs. cross-recess screwdriver - steel - thread Ø up to 7.2 mm) → Tariff number/HS code
    • Quantity details
    • Incoterms
    • [...]
  • EORI number

  • Value added tax identification number (VAT ID)

  • Customs or commodity tariff numbers

What are Incoterms and what do they regulate?

For the most important supply contracts commonly used in international trade, the International Commercial Terms (Incoterms) contain uniform regulations of essential buyer and seller obligations. In particular, the terms regulate the allocation of transport costs between buyer and seller and the transfer of the transport risk from the seller to the buyer (transfer of risk). By applying the Incoterms, the contracting parties achieve an internationally uniform interpretation of such obligations and can thus avoid misunderstandings and resulting legal disputes.

What are Incoterms and what do they regulate?

EXW (Ex Works) = ex works specified location

“Ex works” means that the seller delivers when he makes the goods available to the buyer at the seller’s premises or at another specified location (e.g. factory, plant, warehouse, etc.). The seller does not have to load the goods onto a collecting means of transport, nor does he have to clear them for export. EXW is therefore a pure collection clause.

→ The consignee of the goods is responsible for transport and export as well as import. 

DAP (Delivered At Place) = delivered specified location of destination

“Delivered named place” means that the seller delivers when the goods are made available to the buyer on the arriving means of transport ready for unloading at the specified location of destination. The seller shall bear all risks associated with the carriage to the specified location.

→ The seller of the goods is responsible for the transport and export, but not for the import. The buyer is responsible for this and must also bear the costs.

DDP (Delivered, Duty paid) = delivered duty paid specified location of destination

“Delivered duty paid” means that the seller delivers when he makes the goods cleared for import available to the buyer on the arriving means of transport ready for unloading at the specified location of destination. The seller bears all costs and risks associated with the carriage of the goods to the destination and has the obligation to clear the goods not only for export but also for import, to pay all duties for both export and import and to complete all customs formalities. DDP represents the maximum obligation for the seller.

→ Under this clause, the seller is obliged to clear the goods not only for export but also for import, to pay all duties for both export and import and to complete all customs formalities.

Saloodo! and customs shipments

Please note that offers received on Saloodo! are usually exclusive of customs clearance. The sender is responsible for customs clearance.

When booking a freight quote, please send your customs documents to support@saloodo.com, quoting the order number.

In case of doubt, please contact our Customer Support.

Do you require customs services?

Please note that the above information is without guarantee. If you have any questions about customs, please contact a customs agent.

You are welcome to contact our cooperation partner Gerlach Zolldienste GmbH.

Important: Select the correct country

Your digital logistics experts

We combine the logistics know-how and infrastructure of a global player with the flexibility and digital competence of a start-up. Learn more in our blog, the Logistics dictionary, and our info pages.

More about:

Sign up here!

January 19th

Sign up here!

November 26th