Privacy Notice

As of September 1, 2016

Saloodo! GmbH (hereinafter called 'Saloodo!’) is pleased that you have chosen our website and that you are interested in our company, products, and services. It is important to us to protect your personal data during handling throughout the entire business process. We want you to feel secure while using our website.

In the following, we explain what information we collect while using our website and how this information is used.

Definition of personal data

Personal data is specific information about personal or factual characteristics relating to a certain natural person or a natural person who can be specified. This includes information such as your real name, address, telephone number and date of birth. Information that cannot be directly linked to your real identity - such as favorite websites or number of users of a site - is not considered personal data.

Collection and processing of personal data

Saloodo! is committed to preserving the privacy of users of our website. While using our website, our servers may temporarily save for security purposes the connection data of the computer connecting to our servers, a list of the pages or functions that you use within our website, the date and duration of your use, the identification data of the type of device and operating system used.

Additional personal information such as your name, address, telephone number or e-mail address is not collected unless you provide this data voluntarily, e.g. while completing an online contact form, as part of account registration, fulfillment of a contract or an information request.

Use and sharing of personal data

We use the personal data which you have made available to us exclusively for technical administration of the website and to fulfill your orders and requests - thus primarily for the fulfilment of a contract concluded with you or to respond to your request in the best way we can.

Only when you have previously granted your approval or - if so stipulated by legal regulations - have not raised an objection do we also use this data for product-related surveys and marketing purposes.

Saloodo! does not share, sell, transfer or otherwise disseminate your personal data to third parties and will not do so in future, unless required by law, required for the purpose of the contract or unless you have given express consent to do so. For instance, it may be necessary to pass on your address and order data to our contractors and/or affiliates when you order products from us.

We may use service providers that process personal data under our control and on our behalf. In cases where data is transferred outside of European Economic Area, we take all reasonably necessary steps to ensure that this happens in accordance with applicable data protection laws and regulations.

Should you wish to contact us by e-mail, we would like to point out that the confidentiality of the information sent cannot be guaranteed. The contents of e-mail messages can be read by third parties.

Statistical analysis

We use technology to collect information to help us generate statistics on our users’ experience while using this website, for analysis purposes, to determine how we can improve our services and for potential future marketing initiatives. This information is processed on an anonymous basis and will not be used to identify individual users or site visitors.

Use of cookies

"Cookies" are small files that enable us to store information related to your PC and you, the user, specifically, while you visit one of our websites. Cookies help us to determine how frequently our internet pages are accessed as well as the number of users. And they help us configure our offers so that they are as convenient and efficient as possible for you.

We use what are called "session cookies", i.e. those that are stored exclusively for the duration of your visit to one of our internet pages. This session cookie track user session state on incoming requests and are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for cannot be provided.

We might also use "permanent cookies" for retaining information about visitors who repeatedly access one of our internet pages. The content of a permanent cookie is limited to an identification number. Name, IP address, etc., are not saved. We do not create an individual profile of your online activities.

Using our products and services without cookies is also possible. In your browser, you can deactivate the saving of cookies, limit them to particular websites, or set the browser to notify you when a cookie is sent. You can also delete cookies from your PC hard drive at any time (file: "cookies"). Please note that in this case, you will have to expect a limited page presentation and limited user guidance.


Saloodo! takes the necessary technical and organizational security measures to protect your personal data from being lost or misused. For instance, your data is saved in a secure operating environment which is not accessible to the public. In certain cases, your personal data is encrypted by Secure Socket Layer technology (SSL) during transmission. This means that an approved encryption procedure is used for communication between your computer and the Saloodo! servers if your browser supports SSL.

Right to information

Upon written request, we will inform you what personal data (e.g. name, address) we have saved on you.

Changes to data protection statement

We keep our data protection statement under regular review. Saloodo! reserves the right to change its data protection statement at any time with or without prior notice. Please check back frequently to be informed of any changes. By using this Saloodo! website, you agree to these conditions.

This statement was last updated on September 1, 2016.


If you have questions in regard to the processing of your personal data or in cases of information requests, suggestions or complaints, please contact local customer service or the Deutsche Post DHL Corporate Data Protection officer. These parties are also available to help with information requests, take suggestions or handle complaints.

Corporate Data Protection Officer for Deutsche Post AG/Deutsche Post DHL:

Gabriela Krader, LL.M
Deutsche Post AG
Corporate Center
53250 Bonn