Kaizen is a Japanese term that refers to the principle of continuous change and improvement. The special feature of this principle is that it is a continuous, everyday improvement that must be supported by both the management and the employees of a company for it to be realised.
Masaaki Imai first drew the attention of the West to kaizen as a principle with his book “Kaizen: The Key to Japanese Competitiveness”. Today, kaizen is regarded around the world as an important pillar of a competitive strategy. The aim of the principle is not just to improve products, but rather to improve all operational processes – from development to distribution.
The ideal of Kaizen is the active, creative, qualified and self-reliant employee who receives individual recognition and appropriate remuneration for his or her efforts. In logistics, kaizen can be applied in warehouse logistics from goods receipt to goods issue.
Ready for the future of logistics?