Order management is the organisation of the processing of customer orders and purchase orders. These customers can be both corporate customers and end users. In general, both small businesses and large corporations use software for order management, as it can support the entire process from quotation to invoicing.
The order management system provides the necessary information for a sound decision on the acceptance or rejection of a customer order within a very short time. It is connected to other company departments via various interfaces, so that the stringent and cross-departmental processing of customer orders and purchase orders is guaranteed. Without successful order management, this processing would not be possible in a time- and cost-saving manner.
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