Usually the roots of a challenge begin with a lack ofย perspective or knowledgeย of how your partner operates, which can lead to misalignment in the future logistics processes.ย Why not guarantee your success of moving forward by first understanding howย theyย work and what their interests are?ย
1. Understand their pain points
Develop a general knowledge by starting to questionย some of the most frequent challenges thatย carriersย faceย on a daily basis. This way, youย will be already ahead and solveย the communication gap between you and him.ย An ever increasing number of transport providers decide to gain insight into how aย digital freight marketplaceย worksย โ thisย is mainly theย result of traditional processes failing toย fully addressย transport needs. Every decision that you make can determine the impact on business and for instance, if a carrier will run with half-empty trucks wasting miles and fuel costs or if heย will winย yourย ad-hoc shipments,ย allowingย himย thusย to optimize the capacityย of hisย transportย vehicles.ย
2. Be specific
Ever wonderedย why your shipment has been delayed or why the time of the pick-up has been not respected?ย Incorrect order specifications, a wrong delivery address or simply incomplete information can complicate the entire shipping process. Describe yourย shipment request inย a clear manner from the beginning and avoid transport complications later.ย It takes less than a few minutes to type in your transport request andย post a shipment.ย ย It goes without saying that external circumstancesย (such as bad weather condition, tight deadlinesย or unforeseeable events) can also affect the status of your shipment. However, in this situation you can alwaysย track & traceย in real time the progress of the transport.
3. Trust
Despite technology breakthroughs andย theย rise ofย severalย digitalย freightย platforms, trust remains the primary driving force behind yourย companyโs growth and efficiency.ย If you base your success on a yet to be developed perfect and immaculate process, you are in for high expectations. In an industry whereย even the smallest operation mistake can impactย theย entire logisticsย supply chain,ย trust and transparencyย stillย remain the dominant factors which can determine the course of your business workflow. There areย many typesย of risks but one of theย most dangerous formsย would be the inability to trust the carrier youย select.ย Theย simplestย way to address thisย particularย challenge is to chooseย a reliableย contract partnerย who can operate in a transparent manner, offer you an end-to-end control to your shipment process within a single platform and whoย can provideย contactย withย verified andย trust-worthy carriersย –ย at no costs.ย ย