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Find Freight forwarders
What is a freight forwarder and why do you need one
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Definition freight forwarder
In simple terms, a freight forwarder is a company that specializes in assisting its customers on moving freight from one place to another, in the most efficient and simple way possible.
A freight forwarder acts as an intermediary between a shipper and the final point of destination. Its role is to establish longstanding relationships with carriers, negotiate the best possible prices to move its customer’s goods and by doing so, ensure speed, efficiency and reliability during the entire transport process.
This is what Freight forwarders do for you
A freight forwarder has to ensure that the freight is picked up from the shipper and delivered to the contact person at the right time, in the right place, with the right price and in the same condition the freight has been picked up by using the best services and routing available.
With Saloodo! as your digital freight platform, you can:
A freight forwarder does not actually move the freight by itself
Think of a freight forwarder as a source of expertise and knowledge, specialized in ensuring that your goods will arrive at the right destination, saving you time and costs. Taking upon yourself the entire work without help will result in additional pressure of getting entire logistics of shipping goods right.
As the freight forwarder does not move the freight by itself, it cannot be held responsible for shipping delays. This is especially the case when these delays occur because of factors such as traffic jams, route changes, bad weather or breakdowns. In fact, no one can be held responsible for unforeseen incidents and although it can be frustrating, it is important to recognize this is out of your freight forwarder’s reach.
You need a freight forwarder when...
A freight forwarder takes care of the entire transportation process. This includes processing the documents, arranging the transport with carriers on your behalf, being the point of contact for all inquiries and providing customer service support. Besides saving you a lot of time, unforeseen costs and potential headaches, a freight forwarder also provides the service of finding reliable transportation at competitive rates.
Criteria for freight forwarders
Some freight forwarders provide more services than others, depending on the customer’s need and resources but in general, they must be able to provide most of the following:
- Be able to provide the best cost and efficient freight transport solutions depending on the customer’s need
- Secure storage for freight (a few may outsource)
- Be experienced in all modes of transports, unless the customer is looking for a freight forwarder specialized in one mode of transport
- Negotiate freight rates to provide the best prices for shipping the customer’s goods
- Provide access to all relevant documentation or any other written forms associated with shipping and transport
- Arrange transportation of the freight from/to the customer’s point of pick-up and delivery
- Have knowledge of cross-border freight movement
- Act as a single point of contact before, during and after the transport
- Offer customer service assistance and support for all enquires whenever asked for by the customer
*Except for the points mentioned, there are other added efforts that go into organizing the customer’s transport
Types of freight forwarding companies
- Global forwarders with existing infrastructure and international facilities, able to handle all functions of freight forwarders (for instance: DHL Global Forwarding). These types of forwarders normally work with international customers and have connections with both global and regional carriers.
- National or international 3PL and 4PL freight forwarders who do not have the necessary facilities or their own infrastructure. These types of freight forwarders can carry activities as a global forwarder would but on a sub-contracted basis.
- Digital freight forwarders that drive their freight business on technology and data.
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Describe your shipment
Planning ahead will help you eliminate unforeseen costs. This is why it’s important to define your transport requirements at an earlier stage. Details such as pallet dimensions, weight, pick-up & delivery locations, and dates should be known before you post a transport request.
Choose from 6000+ verified carriers
Saloodo! gives you access to a growing network of carriers verified according to DHL’s Code of Conduct. You have the freedom to decide who will transport your shipment based on the offers you receive.
Track & Trace
After you selected the offer that suits your request, you can start tracking the progress of your shipment. You also have access to live chat support and customer service assistance. This way, you have a full overview of the entire shipping process and you can always follow-up on the transport status.
Find freight forwarders with Saloodo!
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"Saloodo offers us a completely new possibility to handle our transports cheaply and safely with little effort. At the same time we receive all necessary documents automatically. Should something go wrong, the support is immediately available. My team enjoys working with Saloodo!"
"As a freight forwarder, Saloodo! offers us a very good opportunity to increase the utilisation of the vehicle fleet through the multitude of loading offers. The offer submission and handling are very user-friendly, for questions and problem solutions the support staff is available at any time and at short notice. We are very happy to work with the Saloodo! transport platform and can recommend it without restriction."
"Saloodo! is the ideal freight and transport platform for us. Saloodo! offers economical transport solutions especially in our business, where only a few pallets or freight consignments are required. The platform is easy to understand and operate. Within a few minutes, you receive suitable offers from professional logistics service providers. This saves time and money. The support team is also always friendly and ready to deal with our concerns."
"We appreciate the uncomplicated handling of the complete transport order via the Saloodo! system. In our dashboard, we see all transport requests from shippers that match our requirements at a glance and can then decide which requests we submit our offers to. Paperless handling and digital order management make our daily work processes much easier."
HUECK Rheinische GmbH
"Since we have been using Saloodo!, it has been very easy for us to compare different carrier offers. The clarity of Saloodo! is outstanding and even beginners find their way around immediately. Thanks to Saloodo!, we have been able to reduce our shipping costs and shorten our transport times. We hope that the range of carriers and program features will grow in the future and can recommend Saloodo! to any shipper."
DHL Freight GmbH
"The platform is well structured and very easy to use. A number of carriers submit transport offers for our shipment requests, which means that we are already able to reduce our costs. We know that on Saloodo!, all carriers are checked extensively - this gives us a "safer" feeling about the delivery of our shipments."
''We chose Saloodo! because of the ever-increasing complexity in the logistics market. Thanks to the large selection of freight forwarders, we can always select the best offer within a very short time. The communication and the process are running smoothly. Saloodo! not only saves time but also costs!"
Smets Cargo Handling
“We have been using Saloodo! for a long time and have been very enthusiastic since day one. It helps us a lot to use our vehicles even better and to reduce empty runs. Saloodo! is constantly being expanded and suggestions for improvement and criticism are very well received and quickly implemented.”
''Saloodo gives us the chance to select between many different logistics providers at once, thus permitting us to save money and time in the process. No wonder then that Saloodo has quickly become the standard when it comes to book a Freight transport here at NKF Media! The whole inquiry and booking experience is smooth and frictionless. With Saloodo, what used to be quite a daunting task has now become an easy and rewarding process."
"We have had very good experiences with Saloodo! Saloodo! is a well structured and therefore very easy to use platform. On Saloodo! we find transport orders at short notice and find suitable loads through which we can avoid empty runs and optimally utilize our vehicles."
''I appreciate how simple Saloodo! is. You can arrange for your goods to be transported within a few clicks and at the same time, choose the most cost-effective provider. Before we came across Saloodo!, we worked with fixed-rate freight forwarders. Thanks to Saloodo!, we were able to drastically reduce our shipping costs. We use Saloodo! and this is why we can also recommend it to our business partners."
"I can recommend the Saloodo! platform without restrictions! Very attractive loads and competitive prices. At Saloodo! I find many interesting orders for standard trucks and light trucks. The site is very clear and easy to use. Good contact to the dispatchers of Saloodo! I have been working with them without any problems for over half a year now".
"We have really had very good experiences with Saloodo! Whenever we buy larger purchases, I organise the transport via Saloodo! and the offers always came in the shortest possible time. The payment process via Paypal is also very easy to organize and you can print out the invoice directly. So everything is very recommendable."
“The Saloodo's platform is a very useful tool for our everyday work. Notifications about new interesting offers can't let us miss the chance to find a shipment. Support is always ready to help in solving problems and the way of finalizing transactions is very simple.”
''Saloodo! shines with its excellent service. The friendly staff always take time for us and our orders are processed promptly and carefully. No matter the situation, Saloodo! gives its best to make us happy. Even if we plan to transport larger shipments that would be otherwise difficult to deliver, we can always count on Saloodo! to help us ship."
Weyer Logistik GmbH
"Thanks to Saloodo!, I now receive freight queries which I would not have received otherwise. Through the platform, Saloodo! allows us to plan truck routes at an early stage. Best is how the process handles our delivery data. Scan, print credit and that's all - it could not be easier than that!"
''Saloodo! is really easy to use. Just select what you want to ship, enter the pickup & delivery addresses and then wait for offers. This saves a lot of time and money. Before we worked with Saloodo!, we had a freight forwarder with whom we placed all freight orders - no matter the cost."
"With Saloodo! I can easily find short-term transport orders. This is really great for us and for how we use our transport vehicles. Through Saloodo! we can find suitable loads, fully optimize the capacity of our trucks and as a result, we can avoid empty trips. What I like in particular is the simple operation of the platform. I do not have to carry paperwork as I can collect all the documents on my personal dashboard."
''We have been using Saloodo! for a long time for our transport orders. It saves us a lot of time. An example: In order to be able to compare the offers of transport companies, we used to have to call the transporters individually and then compare the prices. Now I simply enter my request into the platform and all offers are displayed at a glance. Also the customer service is absolutely uncomplicated - simply good. I would always recommend Saloodo! to a friend. You can't send faster and more uncomplicated."