Freight Forwarder | Freight forwarding company | Digital freight forwarder
What is a freight forwarder and why do you need one
What is a freight forwarder?
In simple terms, a freight forwarder is a company that specializes in assisting its customers on moving freight from one place to another, in the most efficient and simple way possible.
A freight forwarder acts as an intermediary between a shipper and the final point of destination. Its role is to establish longstanding relationships with carriers, negotiate the best possible prices to move its customer’s goods and by doing so, ensure speed, efficiency and reliability during the entire transport process.
Saloodo!, your digital freight platform
What does a freight forwarder do?
A freight forwarder has to ensure that the freight is picked up from the shipper and delivered to the contact person at the right time, in the right place, with the right price and in the same condition the freight has been picked up by using the best services and routing available.
With Saloodo! as your digital freight platform, you can:
Why should I use a freight forwarder?
A freight forwarder takes care of the entire transportation process. This includes processing the documents, arranging the transport with carriers on your behalf, being the point of contact for all inquiries and providing customer service support. Besides saving you a lot of time, unforeseen costs and potential headaches, a freight forwarder also provides the service of finding reliable transportation at competitive rates.
How to choose the right freight forwarding company?
Some freight forwarders provide more services than others, depending on the customer’s need and resources but in general, they must be able to provide most of the following:
- Be able to provide the best cost and efficient freight transport solutions depending on the customer’s need
- Secure storage for freight (a few may outsource)
- Be experienced in all modes of transports, unless the customer is looking for a freight forwarder specialized in one mode of transport
- Negotiate freight rates to provide the best prices for shipping the customer’s goods
- Provide access to all relevant documentation or any other written forms associated with shipping and transport
- Arrange transportation of the freight from/to the customer’s point of pick-up and delivery
- Have knowledge of cross-border freight movement
- Act as a single point of contact before, during and after the transport
- Offer customer service assistance and support for all enquires whenever asked for by the customer
*Except for the points mentioned, there are other added efforts that go into organizing the customer’s transport
A freight forwarder does not actually move the freight by itself
Think of a freight forwarder as a source of expertise and knowledge, specialized in ensuring that your goods will arrive at the right destination, saving you time and costs. Taking upon yourself the entire work without help will result in additional pressure of getting entire logistics of shipping goods right.
As the freight forwarder does not move the freight by itself, it cannot be held responsible for shipping delays. This is especially the case when these delays occur because of factors such as traffic jams, route changes, bad weather or breakdowns. In fact, no one can be held responsible for unforeseen incidents and although it can be frustrating, it is important to recognize this is out of your freight forwarder’s reach.
Packaging may vary depending on the mode of transportation but in all cases, it should ensure the safety of goods. Items are stored in different environments, ranging from extremely high to low temperature. For instance, air-shipped freight requires lighter-weight packaging to keep costs down, while other types of freight may require a weather-resistant packaging. This work can have underlying layers of complexity depending on the freight’s point of destination. This is the reason why a freight forwarder helps customers to prepare their freight for export.
In addition to packaging, a freight forwarder helps customers to label shipments correctly.
Minimum labeling requirements:
- Country of origin
- Exact weight (in pounds and kilograms)
- If the package contains any hazardous items
- Any additional details required in the language of the destination country
- Transport documentation
Types of freight forwarding companies
- Global forwarders with existing infrastructure and international facilities, able to handle all functions of freight forwarders (for instance: DHL Global Forwarding). These types of forwarders normally work with international customers and have connections with both global and regional carriers.
- National or international 3PL and 4PL freight forwarders who do not have the necessary facilities or their own infrastructure. These types of freight forwarders can carry activities as a global forwarder would but on a sub-contracted basis.
- Digital freight forwarders that drive their freight business on technology and data.
Saloodo!, your digital freight platform
Describe your shipment
Planning ahead will help you eliminate unforeseen costs at an earlier stage. This is why it’s important to define your transport requirements. Details such as pallet dimensions, weight, pick-up & delivery locations, and dates should be all known before you post a transport request.
Choose from 6000+ verified carriers
Saloodo! gives you access to a growing network of carriers verified according to DHL’s Code of Conduct. You have the freedom to decide who will transport your shipment based on the offers you receive.
Track & Trace
After you selected the offer that suits your request, you can start tracking the progress of your shipment. You get access to live chat support and customer service assistance. This way, you have a full overview of the entire shipping process and you can always follow-up on the transport status.
Saloodo!, your digital freight platform
Register your company for free today
"Saloodo offers us a completely new possibility to handle our transports cheaply and safely with little effort. At the same time we receive all necessary documents automatically. Should something go wrong, the support is immediately available. My team enjoys working with Saloodo!"
DHL Freight GmbH
"The platform is well structured and very easy to use. A number of carriers submit transport offers for our shipment requests, which means that we are already able to reduce our costs. We know that on Saloodo!, all carriers are checked extensively - this gives us a "safer" feeling about the delivery of our shipments."
''Saloodo! shines with its excellent service. The friendly staff always take time for us and our orders are processed promptly and carefully. No matter the situation, Saloodo! gives its best to make us happy. Even if we plan to transport larger shipments that would be otherwise difficult to deliver, we can always count on Saloodo! to help us ship."
"With Saloodo! I can easily find short-term transport orders. This is really great for us and for how we use our transport vehicles. Through Saloodo! we can find suitable loads, fully optimize the capacity of our trucks and as a result, we can avoid empty trips. What I like in particular is the simple operation of the platform. I do not have to carry paperwork as I can collect all the documents on my personal dashboard."
''We chose Saloodo! because of the ever-increasing complexity in the logistics market. Thanks to the large selection of freight forwarders, we can always select the best offer within a very short time. The communication and the process are running smoothly. Saloodo! not only saves time but also costs!"
Weyer Logistik GmbH
"Thanks to Saloodo!, I now receive freight queries which I would not have received otherwise. Through the platform, Saloodo! allows us to plan truck routes at an early stage. Best is how the process handles our delivery data. Scan, print credit and that's all - it could not be easier than that!"
''Saloodo! is really easy to use. Just select what you want to ship, enter the pickup & delivery addresses and then wait for offers. This saves a lot of time and money. Before we worked with Saloodo!, we had a freight forwarder with whom we placed all freight orders - no matter the cost."
''I appreciate how simple Saloodo! is. You can arrange for your goods to be transported within a few clicks and at the same time, choose the most cost-effective provider. Before we came across Saloodo!, we worked with fixed-rate freight forwarders. Thanks to Saloodo!, we were able to drastically reduce our shipping costs. We use Saloodo! and this is why we can also recommend it to our business partners."